Frequently Asked Questions

When you order The Starter Kit, we immediately email your Starter Kit Code to you. If you're having trouble finding it, search your inbox for the subject line "Here's your Starter Kit Code!" Still can't find it? us the contact form below or hit us up at hey@guyfox.com. We'll be happy to re-send the code!

We have a full 30 day money back guarantee. For some reason you don't like your purchase, simply reach out to us using the contact form or email us at hey@guyfox.com and we can help!

Unfortunately at this time due to hazmat compliance, we can only ship domestically in the United States.

It really depends on where you are. Orders are processed in 1-2 business days by our warehouse in California. Shipping times vary between 2-5+ business days.

Done with your candle and ready to turn it into your new favorite cocktail glass? HERE ARE THE REUSABILITY INSTRUCTIONS!

Ready to turn your hard-earned GUY FOX Points into big discounts? CHECK YOUR REWARDS HERE!

Contact Us

Need help with something? Feel free to send us a message and we'll reply in 1 business day!