We always aim to make sure our customers love our products, but if you do need to return an order, we have a 30-day money back guarantee for full size (50ml) bottles and Starter Kits. If you don't like your 1st sample box, we'll send you a 2nd sample box for free.
Just email us directly (firstname.lastname@example.org) and we’ll take you through the process.
No way! We obviously target dudes, but we specialize in lighter, every day wear fragrances that are deemed "unisex" by the fragrance community. We don't care who you are, as long as you #RocktheFox
Both the LA Starter Kit & SF Starter Kit work the same way. You purchase a kit, you receive 3 sample bottles, and a special Starter Kit Credit to redeem later for whichever full size bottle you want. An $80 value for $59.50 (wuuuuut)
All you gotta do is find your favorite scent and then reply to your confirmation email with the name you want. Max 10 characters and takes ~2 weeks to produce.
A terrible fun fact about fragrances (colognes & perfumes) is that it's technically a "combustible liquid" because of the alcohol content. So we unfortunately can only do shipping domestically. Meaning that we are only available in the United States. We'll hopefully be foxing it up internationally soon!
We're pretty quick on shipping stuff out but it depends on where you are. Orders are processed in San Francisco, CA and take ~2-5 business days to arrive.